For organizations that require more control than the shared support or standard support then dedicated tech plan is an ideal solution.
Our dedicated tech plan allow you to have full control over the tech and you can assign any job right from live chat up to server administration and monitoring etc……
Features of Dedicated Tech Plan:
| Features | Level-3 | Level-1/2 |
| Technician Level | Expert | Intermediate |
| Live chat for you | Yes | Yes |
| Live chat for your client | Yes | Yes |
| Control Panel administration | Yes | Yes |
| Resolution time | 1hr response / 6hr resolution | 1hr response / 6hr resolution |
| Server Administartion | Yes | Yes |
| Number Of Tickets | Unlimited | Unlimited |
| Number Of Servers | Unlimited | Unlimited |
| Number Of Domains per Sevrer | Unlimited | Unlimited |
| Deidcated Tech | Yes | Yes |
| Server Monitoring | Yes | Yes |
| Support through Helpdesk/email and live chat | Yes | Yes |
| 356 x 24 x 7 | Yes | Yes |
| Sales and billing support | Yes | Yes |
| Proactive communication with data center | Yes | Yes |
| Setup Fees | No Setup Fee | No Setup fee |
Dedicated Tech plan price list:
| Control Panel | Number of Severs and Domains Per server | Price Per Technician level-3/ Per Month |
Price Per Technician level-1/2 /Per Month |
| cPanel | Unlimited | $700 USD | $550 USD |
| Plesk/Linux | Unlimited | $700 USD | $550 USD |
| Plesk/Windows | Unlimited | $700 USD | $550 USD |
| Webmin | Unlimited | $700 USD | $550 USD |
| LxAdmin | Unlimited | $700 USD | $550 USD |
| DirectAdmin | Unlimited | $700 USD | $550 USD |
| Enzim | Unlimited | $700 USD | $550 USD |
| Plain Server/Without control panel | Unlimited | $700 USD | $550 USD |
| Free BSD | Unlimited | $700 USD | $550 USD |
