Live Chat provides real time text support right in your browser. Efficient and Timely Customer Support is the most important aspect of any business. Our industry leading Live Chat Support is aimed at generating additional revenue opportunities and above all reducing the cost of online technical as well as pre and after sales support for webhosting service providers. Our specially trained service professionals present a transparent interface to your consumers delivering an uninterrupted 24×7 access to real time customer service and support right on your website.
Features of Live chat plan:
| Features | Level-3 | Level-1/2 |
| Technician Level | Expert | Intermediate |
| Live chat for you | Yes | Yes |
| Live chat for your client | Yes | Yes |
| Control Panel administration | Yes | Yes |
| Server Administration | Yes | Yes |
| Number of Servers | Unlimited | Unlimited |
| Number of Domain Per Server | Unlimited | Unlimited |
| Dedicated Tech | Yes | Yes |
| Server Monitoring | Yes | Yes |
| Support through help desk / Email | No | No |
| 365 x 24 x 7 | Yes | Yes |
| Sales and billing support | Yes | Yes |
| Proactive communication with data center | Yes | Yes |
| Setup Fees | $75-Waived | $75-Waived |
Live chat plan price list:
| Control Panel | Dedicated Tech | Price for Level-3 Technician per month | Price for Level-1/2 Technician per month |
| cPanel | Yes | $600 USD | $450 USD |
| Plesk/Linux | Yes | $600 USD | $450 USD |
| Plesk/Windows | Yes | $600 USD | $450 USD |
| Helm/windows | Yes | $600 USD | $450 USD |
| Webmin | Yes | $600 USD | $450 USD |
| DirectAdmin | Yes | $600 USD | $450 USD |
| Ensim | Yes | $600 USD | $450 USD |
| Plain Server/Without Control Panel | Yes | $600 USD | $450 USD |
| Free BSD | Yes | $600 USD | $450 USD |
