We do what other hosting support companies can’t or won’t do. We realize the need for your servers to be running 100% of the time as well as being updated with the most current software. It is our job to manage your servers 24x7x365. Managing servers can be a difficult and time consuming task, even for the most experienced technician. In addition, not everyone is capable of fixing and monitoring their servers all hours of the day. We’re here to take that responsibility off your shoulders.
Features of Server Management Plan:
| Features | Level-3 | Level-1/2 |
| Technician Level | Expert | Intermediate |
| Live chat for you | Yes | Yes |
| Live chat for your client | No | No |
| Control Panel Administration | Yes | Yes |
| Server Administration | Yes | Yes |
| Number Of tickets | Unlimited | Unlimited |
| Number of Domain per server | Unlimited | Unlimited |
| Resolution Time | 1hr response / 6hr resolution | 1hr response / 6hr resolution |
| Dedicated Tech | No | No |
| Server Monitoring | Yes | Yes |
| Support through helpdesk/email | Yes | Yes |
| 365 x 24 x 7 | Yes | Yes |
| Sales and billing support | No | No |
| Proactive communication with data center | Yes | Yes |
| Setup fees | $75-Waived | $75-Waived |
Server Management Plan Price List:
| Control Panel | Price for Level-3 Technician per month/per server | Price for Level-1/2 Technician per month/per server |
| cPanel/WHM | $50 | $40 |
| Plesk/Linux | $50 | $40 |
| Plesk/Windows | $75 | $60 |
| Helm/Windows | $75 | $60 |
| Webmin | $50 | $40 |
| DirectAdmin | $50 | $40 |
| Ensim | $75 | $60 |
| Plain Server/without Control Panel | $75 | $60 |
| Free BSD | $75 | $60 |
